1. What products do you sell?
- We offer a variety of party supplies, including decorations, costumes, print-on-demand products, and customizable items for birthdays, holidays, and other special occasions.
2. Do you offer custom designs for party supplies and t-shirts?
- Yes, we specialize in creating personalized party supplies and custom t-shirts for any occasion. Simply contact us with your requirements!
3. How can I place an order?
- You can easily place an order directly through our website. Choose your products, customize them if needed, and proceed with checkout.
4. Do you deliver to locations outside of Jordan?
- Currently, we only offer delivery within Jordan. However, we are exploring international shipping options.
5. What are your payment methods?
- We accept payments via credit/debit cards, PayPal, and cash on delivery (for local orders in Jordan).
6. How long does it take to receive my order?
- Standard delivery usually takes 3-5 business days. Custom orders may take a bit longer, depending on the complexity.
7. Can I change or cancel my order after it’s been placed?
- You can cancel or modify your order within 24 hours of purchase. Please contact our customer service team as soon as possible for assistance.
8. How do I track my order?
- Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your package.
9. Do you offer discounts or promotions?
- Yes, we run promotions and offer discounts regularly. Be sure to subscribe to our newsletter or follow us on social media to stay updated!
10. Can I get a refund for a product?
- If you are not satisfied with your order, please contact us within 7 days of receiving it. We accept returns for defective or damaged items.
11. How can I contact customer support?
- You can reach our customer support team by email, phone, or through our website’s live chat.
12. Do you offer gift wrapping or special packaging?
- Yes, we offer gift wrapping for an additional charge. You can select this option during checkout.